On High Sierra (using EyeTV 3.6.9) it at least let me set up my TVGuide subscription but it says it expires in one month (vs.On Snow Leopard (using EyeTV 3.5.3) it will not download from TVGuide nor allow me to set up my cable box so that I can import its included program guide into the software.I have it hooked up and running fine (it is connected via component cables to my HD cable box Cisco Explorer 4742HDC), but here are the problems: I want to use it on one of two iMacs running either MacOS 10.6 (Snow Leopard), 10.13 (High Sierra) or 12 (Monterey). PLEASE help me or direct me to the right place? I just found and bought a 2010 model Elgato EyeTV HD box last month which is connected to my cable box via component for HD over analog. Therefore, can someone in the press or sales dept. Have tried to reach tech support for weeks with no response. Hello Mike, Ray (or anyone at Geniatech). They have basically abandoned EyeTV support, at least in North America: Thanks again to everyone here for at least saving me from wasting any more time with the EPG and trying to get to configure the IR blaster from the EyeTV HD I hooked up.įinally! An Email Response from Geniatech (June 2023)įor any who are interested, here is a copy of my message to Geniatech, along with their response and my reply. I may come back with an update though if Tivo set up w/cable card, tuning adapter and MoCA adapters gives me more headaches, but I'm not expecting it. in just two more years, so all is not lost. And even if it fails after the 5-year warranty is completely up, I still would've spent more in DVR rental and service at over $22/mo. I'm glad I at least got their latest device for $500 off and absolutely no subscription fees as long as I own the device (or else I would've reverted to renting one of Cox's DVR's as I have been doing for fifteen years now). My sister has DirecTV because Cox is not in her area. I never owned a Tivo but we get cable included with our HOA fee so I pay for that anyway. So in the end I'm only out less than $50 for the EyeTV HD and an extra long mini-USB cable I bought for it to reach my computer (and all the time and frustration researching it all and emailing and calling Geniatech), so it could be worse. But EyeTV 3.5.3 and 3.6.9 still work on my other iMac running Snow Leopard and High Sierra respectively. I can certainly understand if you are invested in EyeTV and it still bugs me that they could easily support it if they wanted to but for some reason they won't and keep selling it to new customers full price and then don't support it (which is how I got a refund for EyeTV 4.0, at which point they invalidated my Activation Key earlier today). Also, rerun season has started and we have the writers strike going so my recording demand has been less for a while. Well since I got on board late with EyeTV (not only after their guide stopped working last year but even without having the channels seeded) there wasn't much for me to lose.
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